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  • UCBCares™ Support

UCBCares™ program

UCBCares™ was designed to support you throughout your CIMZIA® therapy. As part of the UCBCares™ program, there are many services you can use to get the most out of your treatment with CIMZIA®.

UCBCares™ services

  • Nurse case manager
  • Prescription drug coverage
  • Specialty pharmacy services
  • Injection training
  • SHARPS-pak delivery
  • Telephone support

If you have any questions about the UCBCares™ patient program, please call your nurse case manager or call the toll-free patient support call centre at 1-800-908-5555.

Patient support line is available 8 am to 8 pm, EST,
5 days a week, Monday - Friday

UCBCares™ services

Your nurse case manager

Your nurse case manager is there to support you while you take your CIMZIA® therapy. They will explain all of the services offered by the UCBCares™ program. Together, you can find the services that work best for you.

Prescription drug coverage

Obtaining drug coverage is important. Your nurse case manager will help determine what kind of drug coverage you have. They will work to help you find the best drug coverage options for your CIMZIA® therapy.

Financial assistance

Your UCBCares™ case manager will find out if you are eligible for the financial assistance program.

Pharmacy services

The UCBCares™ patient program offers a variety of pharmacy services. Through the specialty pharmacy services offered by UCBCares™, you can choose to have your CIMZIA® delivered straight to your home. The specialty pharmacy also has equipment on hand to make sure CIMZIA® stays at the right temperature while on its way to you! If you have any questions, pharmacists from the specialty pharmacy can offer expert advice on CIMZIA® or any other medications you may be taking.

Injection training

As part of UCBCares™ services, arrangements can be made to have a nurse teach you how to inject CIMZIA®. For more information about how to inject CIMZIA®, see the step-by-step instructions here.

Answering your questions

At times, living with your condition can be difficult. It is often helpful to talk to someone about any questions or problems you might have. UCBCares™ is here to help!

Option 1: You can contact your nurse case manager to help you manage your therapy and answer any questions you might have. Your nurse case manager will provide you with a direct number to contact them.

Your nurse case manager is available 8 am to 5 pm EST Monday to Friday.

Option 2: The UCBCares™ patient support call centre at 1-800-908-5555 is there for you.

The call centre is available 8 am to 8 pm, EST, 5 days a week Monday to Friday.

If you have any questions, please contact your nurse case manager, for all other inquiries contact the UCBCares™ patient support call centre at 1-800-908-5555.

UCBCares™ CIMZIA® Welcome Video